Sri Lankan Higher Education Institute Resources

SLASSCOM EXECUTIVE BRIEFING ON

“FUTURE OUTLOOK FOR BUSINESS PROCESS MANAGEMENT”

Once known widely as Business Process Outsourcing (BPO), today, Business Process Management (BPM) has been referred to as a “holistic management” approach to aligning an organization’s business processes with the wants and needs of clients. KPM uses a systematic approach in an attempt to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.

The SLASSCOM Executive Briefing on ‘Future Outlook for Business Process Management” will examine the future outlook for the RPM industry.

J.J. (Eric) Selvadurai

Managing Director, Europe & South Africa-WNS

Eric Sclvadurai serves as Managing Director of the European Business of WNS. He is based in London and brings over 29 years of experience in the business process outsourcing industry, having built multi-location operations for large organizations. Prior Lu assuming the role of Managing Director Europe, Mr. Selvadurai was the Chief Executive Officer of WNS Enterprise Services business and President, Global Operations. where he was responsible for setting up and rapidly growing WNS delivery centers in India and Sri Lanka to meet growing client demand. Prior to joining WNS, Mr. Selvadurai was Asia Managing Director (iWO services) of Hays plc, a world-leading specialist recruitment and HR services company. lie set up and managed Flays’ business process outsourcing centers in the Philippines, India, Pakistan, Sri Lanka and the UK. Mr. Selvadurai has been recognized for leadership in finance and accounting Outsourcing by FAO Today Magazine and was the recipient of the Market Maker 2007 award.

PANELISTS

J.J. (Eric) Selvadurai

Managing Director

Europe & South Africa-WNS

DR. Arul Sivagananathan

Managing Director

Hayleys Ru si ness Solutions International (Pvt) Ltd

Virendra Perera

Chief Operating Officer

Brandix Mercury Asia (Pvt) Ltd

Jeevan Gnanam

Chief Executive Officer/Director

Orion Development (Pvt) Ltd

Jehan Perinpanayagam

Chief Executive officer

TnfoMate (Pvt) ltd

Buddhin Gunasekara

Country Manager

3SG Corporation (Pvt) Ltd

Date: Friday, 3rd January 2013

Time: 8:00 am -10.30 am

Venue: Dialog Future World Auditorium, C/o Excel World Entertainment Park,#338 T.B Jayah Mawatha, Colombo- 10.

Registration: Free of Charge via email to corpoffice&slasscom.lk latest by 12 Noon on 2.l.2014(Seating is limited) 

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