Sri Lankan Higher Education Institute Resources

Certificate in Front office Operations is one of the leading hotel management certificate course conducted at Dutch Lanka Hotel School . For those who completed this Certificate in Front office Operations at Dutch Lanka Hotel School  got are given extensive training and also able to gain good knowledge at following areas of specializations.

• Introduction to tourism & Hotel Industry
• Advance Reservation Procedures
• Hotel Tariffs
• Check-in Procedures
• Personal Presentation
• Safety / Security Practice
• Fire Prevention
• Handling Guest Service Problems
• Telephone Etiquette
• Guest Accounting Procedures
• Valet / Baggage Service
• Relationship Between Front Office and the other Department
• Assessment

For further details about  Certificate in Front office Operations and other course related to hotel industry contact bellow.

Dutch Lanka Hotel School.
3rd Floor,
Nabeesa Shopping Complex,
135,
E.L. Senanayaka Steet,
Kandy.
           
Telephone     -     081 4953253
Mobile     -     0770030707
E-mail     -     hotelschooldutchlanka@gmail.com
Web Site     -     www.dutchlankahotelschool.com