Certificate in Front office Operations Offers at Dutch Lanka Hotel School

Certificate in Hotel and Restaurant Operations

Certificate in Front office Operations is one of the leading hotel management certificate course conducted at Dutch Lanka Hotel School . For those who completed this Certificate in Front office Operations at Dutch Lanka Hotel School got are given extensive training and also able to gain good knowledge at following areas of specializations.

Introduction to tourism & Hotel Industry
Advance Reservation Procedures
Hotel Tariffs
Check-in Procedures
Personal Presentation
Safety / Security Practice
Fire Prevention
Handling Guest Service Problems
Telephone Etiquette
Guest Accounting Procedures
Valet / Baggage Service
Relationship Between Front Office and the other Department
Assessment

For further details about Certificate in Front office Operations and other course related to hotel industry contact bellow.

Dutch Lanka Hotel School.
3rd Floor,
Nabeesa Shopping Complex,
135,
E.L. Senanayaka Steet,
Kandy.

Telephone     -     081 4953253
Mobile     -     0770030707
E-mail     -     hotelschooldutchlanka@gmail.com
Web Site     -     www.dutchlankahotelschool.com