Certificate in Front office Operations Offers at Dutch Lanka Hotel School
- Introduction to tourism & Hotel Industry
- Advance Reservation Procedures
- Hotel Tariffs
- Check-in Procedures
- Personal Presentation
- Safety / Security Practice
- Fire Prevention
- Handling Guest Service Problems
- Telephone Etiquette
- Guest Accounting Procedures
- Valet / Baggage Service
- Relationship Between Front Office and the other Department
- Assessment
For further details about Certificate in Front office Operations and other course related to hotel industry contact bellow.
Dutch Lanka Hotel School.
3rd Floor,
Nabeesa Shopping Complex,
135,
E.L. Senanayaka Steet,
Kandy.
Telephone - 081 4953253
Mobile - 0770030707
E-mail - hotelschooldutchlanka@gmail.com
Web Site - www.dutchlankahotelschool.com
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